F1 FAQs

We engineered the F1 for absolute simplicity, and our reservation process is no different. Find answers to our most common questions below. If you need anything else, our team is always ready to help.

The Product

What is the F1?

It is a comprehensive active thermal and compression recovery system. It includes a smart hub and modular attachments designed for your knees, thighs, shoulders, ankles, or full body.

How is it different from ice packs or massage guns?

The F1 is a unified ecosystem. Instead of fragmented tools, one single hub precisely controls both temperature (0–50°C) and adjustable compression from levels 1–10 for your entire body.

What is the temperature and compression range?

Temperature: 0–50°C (32–122°F) with precise ±0.5°C control. Compression: adjustable pressure from levels 1–10.

How much does the system weigh?

Exact weight specifications are TBD (To Be Determined) and will be updated before launch.

Is it noisy?

Not at all. It operates at ≤ 45 dB, which is whisper-quiet—like normal ambient room sound. It won’t disrupt your focus or disturb your family.

What is the warranty?

We offer a 2-year warranty on the hub, 1-year on all attachments, and lifetime free updates for the App.

Is it FDA approved?

The F1 is engineered for athletic recovery and elite performance, not as a medical device (we make no medical claims). It is fully certified for safety with CE, FCC, and RoHS standards.

VIP Reservation

What is the $20 for? Is it a purchase?

The $20 is a reservation deposit, not a full purchase. It simply secures your VIP Founder status and locks in the lowest possible price.

Is the $20 refundable?

Yes. It is 100% refundable within 14 business days—no questions asked.

What is the “Founder Price” ($999)?

This is the absolute lowest pricing tier available when we launch on Kickstarter. Reserve now with a $20 deposit, and at launch your $20 turns into a $50 USD coupon. You’ll also get to pick one free accessory from three options.

If I pay $20 now, how much do I pay at launch?

The Founder Price for the main unit is $999. Apply your $50 coupon and you pay just $949 — and you still get one free accessory of your choice. Additional accessories are available as optional add-ons, so you can build the bundle that fits your needs.

Can I stack the Founder and Early Bird discounts?

The Founder Price is already the maximum upgraded discount and cannot be combined with standard Early Bird pricing.

Can I reserve multiple units?

Yes. Every $20 deposit locks in one Founder spot. You can reserve as many spots as you need.

What are the 5 exclusive Founder perks?

Guaranteed Lowest Price, Limited Edition Colors, Priority First-Batch Shipping, a Serialized Nameplate, and Access to the Founder-only Discord community.

Kickstarter Launch

When is the Kickstarter launch?

We are targeting October 2026. The exact date will be announced as soon as it is confirmed by Kickstarter.

How do I find the Founder price on Kickstarter?

We will email you a “Secret Tier” link 24 hours before the campaign goes live.

Is the Secret Tier link one-time use?

Yes. Each Founder email receives one unique link that can only be used once.

Can I use a different email on Kickstarter than I used to reserve?

No. You must use the exact same email address to verify your VIP status. We highly recommend setting up your KS account in advance.

What happens if the KS campaign fails?

In the rare event the campaign does not fund, you will receive a 100% full refund within 30 business days (including your deposit and any KS pledge).

Why does KS charge the full amount if I already paid a deposit?

Kickstarter platform rules require all backers to pledge the full tier amount. Think of your $20 as a “zero-cost placeholder.” It will be fully refunded to your original payment method within 14 business days after the campaign launches.

Can I just get the Founder Price directly on the public Kickstarter page?

No. The Founder Price is strictly hidden. The public page will only display the standard Early Bird pricing.

Shipping & Delivery

When will it ship?

Fulfillment is planned for Q1 2027. VIP Founders will receive priority first-batch shipping, ahead of standard backers.

Where do you ship?

We ship to most countries globally. The full list of supported regions will be published at launch.

How much is shipping?

Shipping fees will be calculated based on your region at launch. Any “Free Shipping” perks for Founders will be limited to select countries.

Who pays for customs/VAT?

This varies by country. In most regions, backers are responsible for local taxes, which Kickstarter will calculate automatically at checkout.

Can I ship to multiple addresses?

No. One Founder reservation corresponds to one shipping address.

What payment methods do you accept?

For the $20 reservation, available payment methods are shown at checkout. For the crowdfunding purchase, please refer to the methods available on the campaign platform at launch.

Can I cancel my reservation?

Yes, anytime. Just let us know, and you will get a 100% refund within 14 business days, no questions asked.

Specs & Accessories

What attachments are available?

We offer 6 modular attachments: Knee, Shoulder, Full Leg, Ankle, Full Body Pad, and a Universal Wrap. Each can be operated independently.

Do I need to buy all the attachments?

No. The Founder bundle includes one core attachment of your choice (Knee, Shoulder, or Ankle).

Can I buy extra attachments separately?

Yes. You can add individual attachments during the Kickstarter campaign. Pricing will range between $99–$299 per piece.

What devices does the App support?

iOS 15+ and Android 10+.

Do I have to use the App?

No, the App is entirely optional. The F1 hub features an intuitive OLED screen and physical controls for plug-and-play use. The App simply unlocks custom protocols and data tracking.

Are the attachments forward-compatible?

Yes. We built the ecosystem to last. All current attachments will be fully compatible with future generations of F1 hardware.